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FAQs
1
How should I clean my peephole cover?

Use water and a soft cloth.  Avoid using harsh chemicals or abrasive cleaners on any SPEYEGUARD® products. 

2
Is peephole tampering really that common?

Unfortunately peephole tampering is on the rise. Online purchasing makes it easy for anyone to obtain a Reverse Peephole Viewer, a device that reverses the optics, allowing anyone to spy or look for valuables inside the room.  Internet websites also increase the rapid spread of photographs or videos taken illicitly through peepholes. This can have a devasting effect on peoples lives and careers.

Be proactive to protect your privacy. Always check the peephole before you enter the hotel guest room.  If the viewer is loose or you think it may be tampered with, contact the general manager or director of security at the hotel.

What happens behind closed doors may not be private, so always carry SPEYEGUARD® portable covers when you travel.

3
Do I really need a peephole cover?

Yes, because high-profile celebrities like Erin Andrews are not the only victims of peephole tampering crimes. Whether you stay in a hotel, live in a dorm, or rent an apartment be aware that your privacy is at risk with an uncovered peephole and the consequences can be harmful.  

4
Do you offer to customize my order?

 

Yes!  SPEYEGUARD® Peephole Covers can be customized with a logo, design, or a special color for your hotel, organization, or fundraising event.  Contact us and we'll be happy to answer to your questions.

 

5
How do I decide which peephole cover to buy?

 

Privacy Logic offers two types of peephole covers.

SPEYEGUARD® Stationary Cover is a permanent-style and most advanced solution for peephole security.

SPEYEGUARD® Portable Cover is designed for travel, to protect your privacy wherever you live or stay.


 

6
What is your return policy and warranty on your products?

 

Return Policy and Warranty 

You may return your peephole cover in unused condition along with your original receipt within 30 days of purchase for a full refund to the address below.  Return postage not included.  Privacy Logic, LLC does not accept returns on custom orders.

If  your peephole cover is defective due to a manufacturing defect, you may return it along with the original receipt within one year from the date of purchase and we will replace it for you free of charge, subject to our inspection for verification of manufacturing defects on the returned peephole cover. Return postage not included.  

Disclaimer of warranties and limitations:  Privacy Logic, LLC disclaims all warranties, express or implied, including, but not limited to, implied waranties of merchantability and fitness for a particular purpose.  Privacy Logic, LLC does not warrant the product beyond the warranty against manufacturing defects.  Privacy Logic, LLC will not be liable for any damages of any kind arising from the use of the product, including, but not limited to direct, indirect, incidiental, punitive, and consequential damages.  In any event, Privacy Logic, LLC will not be liable for any damages exceeding the purchase price for the product. The return policy and warranty against manufacturing defects are for limited time duration, and are subject to proper installation of the product by buyer and subject to normal use of the product (i.e. no abuse of the product) by buyer. SPEYEGUARD® Peephole Covers should be cleaned with equal parts of Windex® and water and a soft cloth. The return policy and any warranty against manufacturing defeccts will be void if he product has been exposed to any harsh cleaning chemical products or compounds.  Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages.  If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.

Privacy Logic, LLC
225 Michigan St. NW, #2364
Grand Rapids, MI  49501

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